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Parker Thatch

We are delighted to have you come in and shop with us at our Orinda, California store. Please schedule your in-store shopping appointment with us here: &#xA0;<a href="https://calendly.com/appointments-parkerthatch/in-store-shopping-appointment" rel="noopener noreferrer" target="_blank">Parker Thatch In-Store Shopping Appointment</a>.&#xA0;We look forward to having you!LOCATION<div style="text-align: left; line-height: 1;">19D Orinda Way</div><div style="text-align: left; line-height: 1;">Orinda, CA 94563</div> STORE HOURSBy appointment only

We are delighted to have you come in and shop with us at our Orinda, California store. Please schedule your in-store shopping appointment with us here:  Parker Thatch In-Store Shopping Appointment. We look forward to having you!. LOCATION. STORE HOUR

Can I shop your store in-person?

SHOP WITH US

Where is my order confirmation?

Can I change or cancel my order?

How do I track my order?

How long will it take to get my order?

The item I want is available for preorder. How long will it take to ship?

The item I want is out of stock. Do you restock items?

Do you offer gift cards?

Do you offer discounts?

Do you offer phone support for customer service inquiries?

ORDERS

My package was lost or damaged. What should I do?

Tracking shows my order was delivered, but I haven't received it. What now?

What countries do you ship to?

SHIPPING

How do I start a return?

What is your return policy?

When can I expect my refund?

I removed the tags. Can I still return my item?

Can I return a sale item?

Can I make an exchange?

I received an incorrect or defective item. What now?

RETURNS & REFUNDS

Product Care

What is your repair policy?

PRODUCT CARE & WARRANTY

I have a product/styling question. Can you help?

How do I stay updated on product restocks, new arrivals, and promotions?

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STYLE TIPS, PTTV, PROMOS, & MORE

I don't live near your store. Can I book a virtual appointment?

Can I shop your store in-person?Updated 2 months ago