We are delighted to have you come in and shop with us at our Orinda, California store. Please schedule your in-store shopping appointment with us here:  Parker Thatch In-Store Shopping Appointment. We look forward to having you!. LOCATION. STORE HOUR

We are delighted to have you come in and shop with us at our Orinda, California store. Please schedule your in-store shopping appointment with us here: &#xA0;<a href="https://calendly.com/appointments-parkerthatch/in-store-shopping-appointment" rel="noopener noreferrer" target="_blank">Parker Thatch In-Store Shopping Appointment</a>.&#xA0;We look forward to having you!LOCATION<div style="text-align: left; line-height: 1;">19D Orinda Way</div><div style="text-align: left; line-height: 1;">Orinda, CA 94563</div> STORE HOURSBy appointment only

Can I shop your store in-person?

Yes! We offer virtual showroom shopping appointments so that we can help you find the perfect PT pieces wherever you live!  We invite you to schedule your virtual showroom experience with us at Parker Thatch Virtual Showroom Shopping Appointment. We

Yes! We offer virtual showroom appointments so that we can help you find the perfect PT pieces wherever you live! &#xA0;We invite you to schedule your virtual showroom experience with us through our&#xA0;<a href="https://calendly.com/appointments-parkerthatch/virtual-showroom-shopping-appointment" rel="noopener noreferrer" target="_blank">Parker Thatch Virtual Appointment Scheduler</a>. We look forward to helping you soon!

I don't live near your store. Can I book a virtual appointment?

You can also chat with us! Send us message and we will get back to you as soon as possible.

If you have a question that is not answered here in our Help Center, please email us and we would be happy to help.

Our customer service hours are 10am - 5pm (Pacific), Monday through Friday, excluding all National Holidays.

HOME

Parker Thatch

SHOP WITH US

Where is my order confirmation?

Can I change or cancel my order?

How do I track my order?

How long will it take to get my order?

The item I want is available for preorder. How long will it take to ship?

The item I want is out of stock. Do you restock items?

Do you offer gift cards?

Do you offer discounts?

Do you offer phone support for customer service inquiries?

ORDERS

My package was lost or damaged. What should I do?

Tracking shows my order was delivered, but I haven't received it. What now?

What countries do you ship to?

SHIPPING

How do I start a return?

What is your return policy?

When can I expect my refund?

I removed the tags. Can I still return my item?

Can I return a sale item?

Can I make an exchange?

I received an incorrect or defective item. What now?

RETURNS & REFUNDS

Product Care

What is your repair policy?

PRODUCT CARE & WARRANTY

I have a product/styling question. Can you help?

How do I stay updated on product restocks, new arrivals, and promotions?

Unsubscribe to Emails & Texts

STYLE TIPS, PTTV, PROMOS, & MORE