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Parker Thatch

<p><span style="color: rgb(18, 28, 56);">At present, we only offer the colors, materials, and styles that are displayed on our website. We are continually updating our color and material selections, typically introducing new options in upcoming seasonal releases, so more colors and materials may become available in the future.</span></p>

At present, we only offer the colors, materials, and styles that are displayed on our website. We are continually updating our color and material selections, typically introducing new options in upcoming seasonal releases, so more colors and material

Can I request a custom order?

ORDERS

Where is my order confirmation?

Can I change or cancel my order?

How do I track my order?

How long will it take to get my order?

The item I want is available for preorder. How long will it take to ship?

The item I want is out of stock. Do you restock items?

I placed multiple orders. Can I combine the orders into one shipment?

Do you offer gift cards?

Do you offer discounts?

Do you offer phone support for customer service inquiries?

My package was lost or damaged. What should I do?

Tracking shows my order was delivered, but I haven't received it. What now?

What countries do you ship to?

SHIPPING

How do I start a return?

What is your return policy?

Can I include multiple returns in one shipment?

When can I expect my refund?

I removed the tags. Can I still return my item?

Can I return a sale item?

Can I make an exchange?

Need help with a defective, incorrect, or missing item?

Do you honor price adjustments?

RETURNS & REFUNDS

Product Care

What is your repair policy?

PRODUCT CARE & WARRANTY

I have a product/styling question. Can you help?

How do I stay updated on product restocks, new arrivals, and promotions?

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STYLE TIPS, PROMOS, & MORE

Can I shop your store in-person?

I don't live near your store. Can I book a virtual appointment?

APPOINTMENTS

Can I request a custom order?Updated 17 days ago