You can also chat with us! Send us message and we will get back to you as soon as possible.

The best way to reach us is by email - we’d love to hear from you!

Our customer service hours are 10am - 5pm (Pacific), Monday through Friday, excluding all National Holidays.

HOME

Parker Thatch

Yes, we do!&#xA0;Gift cards are delivered to you by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.<br style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(33, 33, 33); font-family: &quot;Nunito Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(33, 33, 33); font-family: &quot;Nunito Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you wish, once you receive your gift card via email you may print it out to give to your recipient or simply forward the email to your recipient.Purchase your Parker Thatch gift cards here:&#xA0;<a href="https://parkerthatch.com/products/gift-cards?_pos=1&amp;_psq=gift+cards&amp;_ss=e&amp;_v=1.0&amp;variant=8328390661" id="isPasted">https://parkerthatch.com/products/gift-cards</a>

Yes, we do! 

Gift cards are delivered to you by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.

If you wish, once you receive your gift card via email you may print it out to give to you

Do you offer gift cards?

ORDERS

Where is my order confirmation?

Can I change or cancel my order?

How do I track my order?

How long will it take to get my order?

The item I want is available for preorder. How long will it take to ship?

The item I want is out of stock. Do you restock items?

Do you offer discounts?

Do you offer phone support for customer service inquiries?

My package was lost or damaged. What should I do?

Tracking shows my order was delivered, but I haven't received it. What now?

What countries do you ship to?

SHIPPING

How do I start a return?

What is your return policy?

When can I expect my refund?

I removed the tags. Can I still return my item?

Can I return a sale item?

Can I make an exchange?

I received an incorrect or defective item. What now?

RETURNS & REFUNDS

Product Care

What is your repair policy?

PRODUCT CARE & WARRANTY

I have a product/styling question. Can you help?

How do I stay updated on product restocks, new arrivals, and promotions?

Unsubscribe to Emails & Texts

STYLE TIPS, PTTV, PROMOS, & MORE

Can I shop your store in-person?

I don't live near your store. Can I book a virtual appointment?

SHOP WITH US

Do you offer gift cards?Updated 17 days ago