Holiday Shipping GuidelinesUpdated 15 days ago
MAKE SURE IT ARRIVES ON TIME HOLIDAY 2025
FREE SHIPPING
*Free US Shipping (Basic Ground) for orders over $500 at checkout, use code ptfreeship
If you follow these deadlines, we will get your order to the shipper on time. We are not responsible for shipper-based issues including but not limited to delay, loss, or damage.
Shippers include US Post, FedEx, UPS, DHL, etc.
Due to the high order volume during the Holiday Season, after an order has been placed, no changes or cancellations can be made. Please review your order carefully when checking out.
Eligible, full-priced merchandise ordered between December 1, 2025 - December 15, 2025 can be returned until January 8, 2026. Orders placed before December 1 or after December 15 are subject to our standard return policy.
Sale merchandise cannot be returned. All returned items must be unused, in original condition, with all packaging included. All other standard return policy conditions still apply.
DEADLINES
to receive your order by DECEMBER 24, 2025
GROUND
ORDER BY DECEMBER 13th
2 DAY
ORDER BY DECEMBER 19th (11am Pacific)
OVERNIGHT
ORDER BY DECEMBER 20th (11am Pacific)
INTERNATIONAL ORDERS
ORDER BY DECEMBER 5th
Due to heightened security and customs delays beyond our control, we cannot guarantee delivery dates for international orders.
Please note: It is not possible to anticipate, show, or calculate customs duties and import taxes in your cart or during the checkout process. Customer is responsible for any customs duty, import taxes or related fees owed.
If you have questions, please contact our customer service team at
[email protected]