My package was lost or damaged. What should I do?Updated 17 days ago
We know how frustrating this situation can be, and we're here to help. If your package is lost, damaged or stolen, we'll make it right. You may start a claim with our team within 7 days of the expected/marked delivery here:
If it has been more than 7 days since the order was marked as Delivered, please reach out to the carrier directly for assistance.