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My package was lost or damaged. What should I do?Updated 14 days ago

We know how frustrating this situation can be. If your package is lost, damaged or stolen, we'll make it right. You may start a claim with our team within 7 days of the expected/marked delivery here:


If it has been more than 7 days since the order was marked as Delivered, please reach out to the carrier directly for assistance.



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