Tracking shows my order was delivered, but I haven't received it. What now?Updated 14 days ago
We know how frustrating this situation can be. If your package is lost, damaged or stolen, we'll make it right. You may start a claim with our team within 7 days of the expected/marked delivery here:
If it has been more than 7 days since the order was marked as Delivered, please reach out to the carrier directly for assistance.